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View ArticleWhat retailers should know before delving into digital signage
Connecting with the consumer is front and center for retailers and customer-centric digital technology is just as critical but it’s way more than just figuring out display location, hardware and...
View ArticleRetailers, payment platforms unveil mobile technologies to raise omnichannel...
For many retailers the holiday shopping season can literally mean the difference between growth and expansion or their ultimate demise. The combination of fierce competition on pricing, the need for...
View ArticleRetail digital signage campaigns 101
One ultimate approach to digital signage will not provide the results you’re hoping for. There is no magic pill, but even though the alternative way is a bit harder, it’s also more fun and exciting....
View Article3 ways to keep the personal touch in brick-and-mortar retail
The news frequently portrays brick-and-mortar retail as on the verge of collapse at the hands of online shopping. However, IHL Group recently conducted a study and found that, contrary to popular...
View ArticleTwo Events. One Goal – Elevate the Customer Experience
. { } #text-block-3 { margin-bottom:0px; text-align:left; } We are excited to bring two leading customer experience events to one place! The Interactive Customer Experience (ICX) Summit is about...
View ArticleThe right touch is central to today’s retail customer journey
Touchscreens are at the heart of a clicks-to-bricks customer journey. Customers love going shopping but retailers need to entice them through the door, and make them feel comfortable completing the...
View ArticleCustomer loyalty: Keeping the relationship alive
Keeping your existing customers happy and loyal is far more valuable than finding brand new buyers. How do we know? The data backs up that it both costs less and the returns are higher when you sell...
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